Returns & Exchanges
At IMAX Corporation, we strive for perfection in every order, but we understand that sometimes an item may not meet your expectations. We offer a 30-day window for returns on eligible items to ensure your complete satisfaction with our home decor and accent collections.
Return Process
- 1.Initiate Request
Log into your account portal and select the specific order to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Securely
Place the items in their original packaging with all protective inserts to prevent damage during transit.
- 3.Affix Label
Print your prepaid shipping label and attach it clearly to the outside of the package, ensuring the RMA number is visible.
- 4.Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.